Employment

Children’s Advocate

Full-time, regular – Non-Exempt, Essential Staff

Schedule:
AM: Mon-Fri 6:00 am – 2:30 pm (with 30 minute break)
PM: Sun-Thurs 12:30 pm – 9:00 pm (with 30 minute break)

Job Summary: The Children’s Advocate advocates and ministers to children ages 0-18 in the Children’s New Life Plan. This person cares for and enriches lives of children and families by implementing life-changing curriculum that supports spiritual, emotional, educational, physical, and future growth and well-being. (Children in this program must also have a parent in the New Life Plan at Raleigh Rescue Mission.)

Job Duties & Responsibilities:

• Model and live out the overall Vision, Mission, and Core Values of the organization
• Provide a safe, clean, and structured environment for all students, ages 0-18, by following best practice guidelines
• Prepare food and clean areas thoroughly to ensure safety of children
• Create appropriate weekly plans for children, to be approved by Director
• Implement weekly plans at the highest quality level, enriching students at all times
• Identify child’s potential needs and communicate to Parent and Director
• Communicate effectively with Parents through conferences and daily interaction
• Communicate effectively within Children’s Advocacy Ministry team and entire Raleigh Rescue Mission staff
• Reinforce language and content taught in Circle of Security training with Parent and Child
• Update and maintain student information records in SPERO
• Create and implement special events, to be approved by Director (ie: mommy + me events, field trips, etc.)
• Transport children to and from school or therapy sessions, as needed
• Welcome volunteers and assist, as needed, to ensure a positive volunteer experience
• Participate in weekly team meetings and ongoing trainings
• Available outside of work hours, as needed
• Ability to step in for any aspect of the Children’s New Life Program at any time, as needed

These duties are not exclusive and with consideration of the job requirements and the employee’s skills, this job description can be added to or taken away from at the discretion of the employee’s immediate supervisor.

Job Skills and Requirements:

Raleigh Rescue Mission considers every position one of Christian ministry and every person a valued and vital part of our team. Therefore it is essential that all employees of the Mission have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values.

• Desire to serve the Lord in ministry and share/cultivate His Love with others
• Excellent communication and teamwork skills
• Ability to make safe and appropriate judgement calls without supervision
• Excellent organizational, administrative, planning, and time management skills
• GED or higher education in field related to children or family studies
• Minimum 2 years working with children or families
• Ability to lift items of at least 30lbs weight
• Experience working with children in poverty and children in wealth, preferred
• Valid NC driver’s license
• Before hire: Qualifying Letter/TB Test/CPR/First Aid/NCID
• After hire: Emergency Info/Medical Report/Health Questionnaire/Prosolutions

Store Associate –Thrift Store & Donation Center

Scheduler/Data Entry Specialist –Thrift Store & Donation Center

Full-time, Regular – Non-exempt

Our Donation Center and Store is open Monday – Friday: 10am-7pm and Saturday from 9am-6:00pm. Team Members work a 40 hour schedule around these hours, with occasional overtime as required.

Job Summary:

Primary – Answer phone calls, emails and in store inquiries with a focus on scheduling donation pickups and deliveries. Assist and oversee all donation receipts entered in Gifts In Kind (GIK) database. Help procure donations and/or build relationships with commercial partners.

Secondary – Provides assistance to team members, volunteers and clients in all aspects of the store’s operations, including sorting, pricing, cleaning, stocking, and cash register.

Primary Job Duties & Responsibilities:

• Schedule donation pickups and deliveries following standardized procedures.
• Answer all incoming calls and emails in regards to donations or deliveries. This also includes inquiries via social media.
• Input and oversee all recordable information into the GIK database.
• Input important information in regards to tracking materials not sold by the store, but given to RRM, its clients and 3^rd party nonprofit organizations.
• Be in constant communication with our Donation Ambassadors to insure uniformity when working with donors and customers.
• Keep work area neat, clean and organized at all times.
• Demonstrate excellent customer service.

Secondary Job Duties & Responsibilities:

• Assist with pricing of items
• Rotate stock and restock empty areas
• Clean warehouse and sales floor
• Display and arrange merchandise on sales floor
• Help customers at our cash registers using our transaction procedures
• Provide general office support
• Receive, unload & sort donations at back of Thrift Store
• Provide receipts to customers
• Separate items according to category (sellable merchandise, recycle, trash, etc.)

Job Skills & Requirements

Raleigh Rescue Mission considers every position one of Christian ministry and every person a vital and valued part of our team. Therefore, it is essential that all employees of RRM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values and follow our Code of Conduct and Business Ethics.

• High school diploma or GED
• Excellent customer service, organizational and problem solving skills
• 2 years’ experience in warehouse or retail environment preferred
• Bilingual abilities are a plus
• Possess a valid driver’s license, with a clean driving record and the ability to be covered under the organization’s general liability insurance. (Must be at least 21 years of age to drive Mission vehicles.)
• Stand for long periods of time – able to stand for most of each shift.
• Work with a wide variety of people in a diverse population (volunteers, staff, clients, community service workers)
• Work a flexible schedule, including holidays and weekends
• Display a non-judgmental attitude
• Communicate effectively
• Take initiative, identifying areas that need attention

Qualified candidates may apply by emailing a resume and cover letter to wbof@enyrvtuerfphr.bet. Please reference “Scheduler/Data Entry Specialist” in the subject line of the email. All applicants must meet the minimum job qualifications in order to be considered for employment. For more information about our organization, visit www.raleighrescue.org.

Client Support Specialist

Full-time, Regular – Non-Exempt
4 days per week (Sun to Wed or Wed to Sat)
Monthly rotation to 1^st and 2^nd Shifts (6am – 3 pm or 2pm – 11pm)

Job Summary: Serves alongside our clients by building relationships to understand their needs and assist them with solutions and resources to transform their lives.

• Responds to inquiries regarding participation in the RRM Ministry program.
• Conducts intake assessment for new clients to participate in the program and assist with identified goals.
• Performs new client orientation and assists with acclimating to the communal living environment (i.e. explaining guidelines).
• Provides general supervision; ministers by offering hope and encouragement to rise above current circumstances.
• Facilitates devotions, discipleship classes, support groups, life skill classes, and other recreational activities.
• Assists clients and guest with appropriate referrals and services based on identified psychosocial, economic, physical, and/or spiritual need.
• De-escalates crises, intervenes and assists clients in resolving interpersonal conflicts, disagreements and misunderstandings.
• Participates in goal plan reviews to determine clients’ progress in meeting goals/benchmarks and program requirements.
• Documents client progress using the client management system. (i.e. UDEs, goals, client notes, etc.) and completes shift reports.
• Engages and provides assistance to volunteers, donors and other stakeholders related to the mission.
• Attends meetings and trainings.
• Performs other duties as assigned.

Job Skills & Requirements

Raleigh Rescue Mission considers every position one of Christian ministry and every person a valued and vital part of our team. Therefore it is essential that all employees of the Mission have a personal relationship with Jesus Christ, belong to a Christian body of believers, and subscribe to our Statement of Faith, Core Values and Code of Ethics and Business Conduct (www.raleighrescue.org).

• Must be at least 21-years old with 1-3 years of full-time experience in the human services field (i.e. social work, psychology, counseling, etc.)
• Experience working in a residential program environment preferred.
• A demonstrated passion for ministry, advocacy and issues surrounding homelessness and poverty.
• Must have strong computer skills and knowledge of computerized information systems, necessary to perform tasks (i.e. email, writing reports, case management software, and data entry). Experience with MS Office preferred.
• Must have valid driver’s license.
• Strong interpersonal and communication skills with the ability to function effectively in emergency situations.
• Team player focused on the overall success of the organization.
• Ability to:
  • Work with clients, staff and volunteers in a cooperative manner.
  • Interact conscientiously and consistently in a clear non-judgmental manner.
  • Maintain confidentiality.
  • Handle and prioritize multiple tasks.
  • Be flexible and adapt to change well.

Qualified candidates may apply by emailing a resume and cover letter to wbof@enyrvtuerfphr.bet. Please reference “Client Support Specialist” in the subject line of the email. All applicants must meet the minimum job qualifications in order to be considered for employment. For more information about our organization, visit www.raleighrescue.org.