Employment

Children’s Advocate

Job Status: Part-time, Non-Exempt

Hours:  Vary as needed; Typical Shifts are 6am-2:30pm and 12:30pm-9:00pm

Job Summary:  This position serves as an on-call substitute for the days when our regular, full-time staff is out of the office. We want consistent faces of people with hearts willing to serve to come fill-in.

Client Support Specialist Part-Time

Job Title:     Client Support Specialist
Reports To: Director of Client Services
Job Status:   Part-time, hours vary

Job Summary: Serves alongside our clients by building relationships to understand their needs and assist them with solutions and resources to transform their lives.

• Responds to inquiries regarding participation in the RRM Ministry program.
• Conducts intake assessment for new clients to participate in the program and assist with identified goals.
• Performs new client orientation and assists with acclimating to the communal living environment (i.e. explaining guidelines).
• Provides general supervision; ministers by offering hope and encouragement to rise above current circumstances.
• Facilitates devotions, discipleship classes, support groups, life skill classes, and other recreational activities.
• Assists clients and guest with appropriate referrals and services based on identified psychosocial, economic, physical, and/or spiritual need.
• De-escalates crises, intervenes and assists clients in resolving interpersonal conflicts, disagreements and misunderstandings.
• Participates in goal plan reviews to determine clients’ progress in meeting goals/benchmarks and program requirements.
• Documents client progress using the client management system. (i.e. UDEs, goals, client notes, etc.) and completes shift reports.
• Engages and provides assistance to volunteers, donors and other stakeholders related to the mission.
• Attends meetings and trainings.
• Performs other duties as assigned.

Job Skills & Requirements

Raleigh Rescue Mission considers every position one of Christian ministry and every person a valued and vital part of our team. Therefore it is essential that all employees of the Mission have a personal relationship with Jesus Christ, belong to a Christian body of believers, and subscribe to our Statement of Faith, Core Values and Code of Ethics and Business Conduct (www.raleighrescue.org).

• Must be at least 21-years old with high school diploma, GED equivalency. Associates Degree or higher preferred.
• 1-3 years of full-time experience in the human services field (i.e. social work, psychology, counseling, etc.)
• Experience working in a residential program environment preferred.
• A demonstrated passion for ministry, advocacy and issues surrounding homelessness and poverty.
• Must have strong computer skills and knowledge of computerized information systems, necessary to perform tasks (i.e. email, writing reports, case management software, and data entry). Experience with MS Office preferred.
• Must have valid driver’s license.
• Strong interpersonal and communication skills with the ability to function effectively in emergency situations.
• Team player focused on the overall success of the organization.
• Ability to:
  • Work with clients, staff and volunteers in a cooperative manner.
  • Interact conscientiously and consistently in a clear non-judgmental manner.
  • Maintain confidentiality.
  • Handle and prioritize multiple tasks.
  • Be flexible and adapt to change well.

Children’s Advocate – School Age

Job Title: Children’s Advocate – School Age
Reports To: Children’s Advocacy – Program Manager
Team: Children’s Advocacy Ministry
Job Status: Full-time, regular – Non-Exempt, Essential Staff
Hours:  PM: Monday-Friday 12:30p-9:00p (with 30 minute break)

Job Summary: The Children’s Advocate advocates and ministers to children ages 6-18 in the Children’s New Life Plan. This person cares for and enriches lives of children and families by implementing life-changing curriculum that supports spiritual, emotional, educational, physical, and future growth and well-being. (Children in this program must also have a parent in the New Life Plan at Raleigh Rescue Mission.)

Job Duties and Responsibilities:

• Model and live out the overall Vision, Mission, and Core Values of the organization
• Provide a safe, clean, and structured environment for all students, ages 6-18, by following best practice guidelines
• Create appropriate weekly plans for children, to be approved by Program Manager
• Implement weekly plans at the highest quality level, enriching students at all times
• Identify child’s potential needs and communicate to Parent and Program Manager
• Identify and refer outside services and programs that would enrich the lives of the child
• Communicate effectively with Parents through conferences and daily interaction
• Communicate effectively with school Social Workers and assist Parents in navigating the school system and other outside agencies/resources
• Assess the challenges of individual school age children when functioning in daily life (school, home, peer interaction, mealtime, etc.) and develop set goals for behavioral changes
• Monitor the child to assess progress and modify behavioral plans if necessary
• In crises, a school age Children’s Advocate must be able to design a plan to address any immediate dangers or threats and deescalate the situation
• Communicate effectively with Children’s Advocacy Team and entire Raleigh Rescue Mission staff
• Update and maintain student information records in SPERO
• Create and implement special events, to be approved by Program Manager
• Welcome volunteers and assist, as needed, to ensure a positive volunteer experience
• Participate in weekly team meetings and ongoing trainings
• Clean areas thoroughly to ensure safety of children
• Provide snacks and assist with mealtimes, as needed
• Transport children to and from school, appointments or other activities/events, as needed
• Available outside of work hours, as needed
• Ability to step in for any aspect of the Children’s New Life Program at any time, as needed

These duties are not exclusive and with consideration of the job requirements and the employee’s skills, this job description can be added to or taken away from at the discretion of the employee’s immediate supervisor.

Job Skills and Requirements:

Raleigh Rescue Mission considers every position one of Christian ministry and every person a valued and vital part of our team. Therefore it is essential that all employees of the Mission have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values.

• Desire to serve the Lord in ministry and share/cultivate His Love with others
• Excellent communication and teamwork skills
• Ability to make safe and appropriate judgement calls without supervision
• Excellent organizational, administrative, planning, and time management skills
• BSW or bachelor level degree (or higher) related to children or family studies
• Minimum 2 years working with children or families
• Experience with behavior interventions and/or trauma informed care, preferred
• Experience working with children in poverty and children in wealth, preferred
• Experience deescalating behavioral challenges and crisis situations, preferred
• Valid NC driver’s license
• Ability to lift items of at least 30lbs weight
• Before hire: Qualifying Letter/TB Test/CPR/First Aid/NCID
• After hire: Emergency Info/Medical Report/Health Questionnaire/Prosolutions

Toddler/Pre-K Teacher

Job Title: Toddler/Pre-K Teacher
Reports To: Children’s Advocacy – Program Manager
Team: Children’s Advocacy Ministry
Job Status: Full-time, regular – Non-Exempt, Essential Staff
Hours:   Opening 1 – AM Shift: Mon-Fri 6:00am-2:30pm (with 30 minute break) Opening 2 – PM Shift: Mon-Fri 12:30p-9:00p (with 30 minute break)

Job Summary: The Toddler/Pre-K Teacher advocates and ministers to children ages 18 months to 5 years old in the Children’s New Life Plan. This person cares for and enriches the lives of toddlers and preschoolers by implementing life-changing curriculum that supports physical, spiritual, emotional, educational, and behavioral growth.

Job Duties and Responsibilities:

• Model and live out the overall Vision, Mission, and Core Values of the organization
• Provide a safe, clean, and nurturing environment for all toddlers and preschoolers, ages 18 months to 5 years old, by following best practice guidelines
• Prepare snacks, set up for lunch and clean areas thoroughly to ensure safety of children
• Create appropriate weekly plans for toddlers and preschoolers, to ensure developmental progress, to be approved by Team Lead
• Implement weekly plans at the highest quality level, guiding toddlers and preschoolers through education/development focused activities
• Be the primary caregiver for up to five toddlers/preschoolers in a classroom; Track individual child’s progress, diaper changes, feedings, etc.
• Communicate effectively with Parents through conferences and daily interaction, updating and including them on child’s goals and developmental progress
• Identify toddler/preschoolers potential needs and communicate to Parent and Program Manager
• Communicate effectively with Children’s Advocacy Team and entire Raleigh Rescue Mission staff
• Update and maintain child information records in SPERO
• Create and implement special events, to be approved by Program Manager including holiday parties, field trips, etc.
• Welcome volunteers and assist, as needed, to ensure a positive volunteer experience
• Participate in weekly team meetings and ongoing trainings
• Available outside of work hours, as needed
• Transport children to and from special appointments, as needed
• Ability to step in for any aspect of the Children’s New Life Program at any time, as needed

These duties are not exclusive and with consideration of the job requirements and the employee’s skills, this job description can be added to or taken away from at the discretion of the employee’s immediate supervisor.

Job Skills and Requirements:

Raleigh Rescue Mission considers every position one of Christian ministry and every person a valued and vital part of our team. Therefore it is essential that all employees of the Mission have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values.

• Desire to serve the Lord in ministry and share/cultivate His Love with others
• Exceptional communication and teamwork skills
• Ability to make safe and appropriate judgment calls without supervision
• Passion for working with babies and toddlers (ages 0-18 months)
• Excellent organizational, multi-tasking, and time management skills
• GED and higher education in field related to child development or family studies
• Minimum 3 years working with children or families
• Ability to lift items of at least 30lbs weight
• Experience working with children in poverty and children in wealth, preferred
• Valid NC driver’s license
• Before hire: Qualifying Letter/TB Test/CPR/First Aid/NCID
• After hire: Emergency Info/Medical Report/Health Questionnaire/Prosolutions

Social Media Marketing - Intern

Social Media Marketing – Intern
Job Title: Social Media Intern
Reports To: HR Director
Team: Development
Job Status: Part-time, regular – Non-Exempt, Essential Staff
Duration: February 1 – May 31, 2020 (potential to extend duration of internship)
Hours: 10 to 20 hours per week, varies weekly

Job Summary: This person cares for and enriches lives of individuals in our New Life Plan by creating and sharing quality content that show cases the work of the Mission and the growth of clients. The ideal candidate for this position will work to build relationships and trust with all clients, staff, donors and volunteers.

Job Duties and Responsibilities:

• Model and live out the overall Vision, Mission, and Core Values of the organization
• Assist in developing a social media strategy to educate and engage the local community in the work Raleigh Rescue Mission is doing
• Schedule and develop weekly content to be used on our website, social media, and email campaigns
• Take and edit photos and audio during client events around the Mission to be used for development
• Build and maintain trusting relationships with clients, staff, donors, and volunteers
• Communicate effectively within the development team and entire Raleigh Rescue Mission staff
• Available during a variety of hours

These duties are not exclusive and with consideration of the job requirements and the employee’s skills, this job description can be added to or taken away from at the discretion of the employee’s immediate supervisor.

Job Skills and Requirements:

Raleigh Rescue Mission considers every position one of Christian ministry and every person a valued and vital part of our team. Therefore it is essential that all employees of the Mission have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values.

• Desire to serve the Lord in ministry and share/cultivate His Love with others
• Results oriented with proven track record of detail orientation, organization, and taking initiative
• Excellent administrative, planning, and time management skills
• Excellent marketing, communication and editing skills
• Currently enrolled in higher education
• Strong team player with the ability to work independently and creatively
• Desire to take on new challenges and think outside of the box to solve problems creatively

Client Support Specialist Full-Time

Job Title:     Client Support Specialist
Reports To: Director of Client Services
Job Status:   Full-Time

Job Summary: Serves alongside our clients by building relationships to understand their needs and assist them with solutions and resources to transform their lives.

• Responds to inquiries regarding participation in the RRM Ministry program.
• Conducts intake assessment for new clients to participate in the program and assist with identified goals.
• Performs new client orientation and assists with acclimating to the communal living environment (i.e. explaining guidelines).
• Provides general supervision; ministers by offering hope and encouragement to rise above current circumstances.
• Facilitates devotions, discipleship classes, support groups, life skill classes, and other recreational activities.
• Assists clients and guest with appropriate referrals and services based on identified psychosocial, economic, physical, and/or spiritual need.
• De-escalates crises, intervenes and assists clients in resolving interpersonal conflicts, disagreements and misunderstandings.
• Participates in goal plan reviews to determine clients’ progress in meeting goals/benchmarks and program requirements.
• Documents client progress using the client management system. (i.e. UDEs, goals, client notes, etc.) and completes shift reports.
• Engages and provides assistance to volunteers, donors and other stakeholders related to the mission.
• Attends meetings and trainings.
• Performs other duties as assigned.

Job Skills & Requirements

Raleigh Rescue Mission considers every position one of Christian ministry and every person a valued and vital part of our team. Therefore it is essential that all employees of the Mission have a personal relationship with Jesus Christ, belong to a Christian body of believers, and subscribe to our Statement of Faith, Core Values and Code of Ethics and Business Conduct (www.raleighrescue.org).

• Must be at least 21-years old with high school diploma, GED equivalency. Associates Degree or higher preferred.
• 1-3 years of full-time experience in the human services field (i.e. social work, psychology, counseling, etc.)
• Experience working in a residential program environment preferred.
• A demonstrated passion for ministry, advocacy and issues surrounding homelessness and poverty.
• Must have strong computer skills and knowledge of computerized information systems, necessary to perform tasks (i.e. email, writing reports, case management software, and data entry). Experience with MS Office preferred.
• Must have valid driver’s license.
• Strong interpersonal and communication skills with the ability to function effectively in emergency situations.
• Team player focused on the overall success of the organization.
• Ability to:
  • Work with clients, staff and volunteers in a cooperative manner.
  • Interact conscientiously and consistently in a clear non-judgmental manner.
  • Maintain confidentiality.
  • Handle and prioritize multiple tasks.
  • Be flexible and adapt to change well.

Operations Coordinator

Job Title: Operations Coordinator
Reports To: Director of Operations
Job Status: Full-time, regular – Non-Exempt, Essential Staff
Hours: 40 hours per week, hours varies weekly

Job Summary: The Operations Coordinator assists the Director of Operations with ensuring that the day-to-day functions of transportation, vocational training, and maintenance/facilities are operating smoothly, effectively and efficiently. The ideal candidate for this position is highly organized and a strong communicator. This person will work collaboratively with a variety of clients, team members, donors and partners.

Job Duties & Responsibilities:

Coordinate Mission vehicles that transport clients to and from appointments, interviews, vocational training, work and other essential needs.

• Maintain schedules on spreadsheets. Updating and keeping everyone in the know as changes occur.
• Work with transportation team to ensure client’s safe and timely transport to their destination.
• Ensure constant contact between all parties to make sure clients are picked up and brought back to the Mission or vocational training site as soon as possible.

Coordinate Mission vehicles transporting reclaimed food from providers to the Mission. Schedule food to be distributed throughout our community by approved non-profit partners.

• Communicate with RRM kitchen staff to understand the needs of the Mission.
• Maintain schedules on spreadsheets. Updating and keeping everyone in the know as changes occur.
• Work with transportation team, providing them with directions and schedules, to maximize efficient pick up services we provide to our partners providing food to the Raleigh Rescue Mission.
• Support and grow existing and potential partnerships with vendors and partners.
• Communicate with non-profit partners as to the needs we can help them with and schedule accordingly.

Coordinate third party vendors that are providing preventative maintenance and scheduled maintenance for our facilities. This includes all equipment, grounds, vehicles and master lease properties.

• Work with vendors that provide preventative maintenance, keeping them on a consistent schedule and ensuring proper procedures and codes are followed.
• Schedule maintenance team to perform preventative maintenance, projects and unexpected work as it arises.
• Coordinate with managers as to the scope of work and determining timelines.
• Keep maintenance and inspection records current.

Coordinate vocational training schedules throughout all of our training areas.

• Work with the different managers to determine the needs and number of clients per vocational training area.
• Coordinate schedules and make adjustments as needed.
• Maintain schedules on spreadsheets. Updating and keeping everyone in the know as changes occur.

Coordinate supplies being delivered to the Mission from donors, partners, and vendors.

• Coordinate with donors and partners hosting drives on behalf of the Raleigh Rescue Mission.
• Work with managers determining their needs and ordering from vendors accordingly.
• Support and grow existing and potential partnerships with vendors and partners.
• Maintain schedules on spreadsheets. Updating and keeping everyone in the know as changes occur.

Job Skills & Requirements:

Raleigh Rescue Mission considers every position one of Christian ministry and every person a vital and valued part of our team. Therefore, it is essential that all employees of RRM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values.

• Associates or bachelor’s degree in Business Management or related field preferred
• Minimum of 3 years experience in operations
• Excellent verbal and written communication skills
• Demonstrated ability to work effectively with all levels of the organization
• Excellent organizational skills with attention to detail
• Must be able to prioritize and remain flexible to ever-changing needs
• Ability to share the love of Jesus Christ with others and have a desire to help them grow in their relationship with God